Challenges to the Administrative Service of Municipalities in Bulgaria

Authors

  • Assoc. Prof. Dr Katia Kirilova Department of Public Administration, Faculty of Management and Administration, UNWE Author

Keywords:

Complex administrative service, Administrative services, E-government
H83, L86

Abstract

The report presents the principles and standards for administrative services. The state of administrative services in the municipalities is analyzed, using data for the provided administrative services and electronic administrative services. The status of the websites of selected municipalities has been examined. The challenges faced by the municipal administration are presented, being grouped into thematic groups. An emphasis is placed on the problems set out in the strategic documents, with data from the reports on the state of the administration in Bulgaria for 2015 presented and 2016 years. There are conclusions and recommendations are given for improving administrative services in municipalities.

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Published

2018-11-17

Issue

No. 4 (2018)

Section

Articles

License

Copyright (c) 2018 Katia Kirilova (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain copyright to their works.

All publications are distributed under the terms of the Creative Commons Attribution 4.0 International (CC BY 4.0) license.

How to Cite

Kirilova, K. (2018). Challenges to the Administrative Service of Municipalities in Bulgaria. Research Papers, 4, 229-245. https://bjiep.e-dnrs.org/index.php/rp/article/view/5538